They will leave the delivery several steps away from my front door where it is visible from the sidewalk and street waiting to be stolen. The route driver I deal with will always leave the delivery exposed to the weather elements, never leaving the package by the door where it is underneath the roof line protected from sun and rain. This company hires inferior personnel that either weren’t trained very well (maybe not at all) or just have a bad work ethic. Complaining to FedEx is a waste of time, all you get is the run around. Shame on you ShoeMall, FedEx, Smartpost aka dumbpost.ĭepending on SmartPost is anything but being smart. You people suck!! And so does ShoeMall who uses their services for so-called free shipping enticements who lure customers in to trap them for prepayments. Bottomline if you don’t know the seller as a first time buyer, do buy if seller won’t specify who the shipper is as it could be a bait & switch with a FedEx tracking # to SmartPost who is nothing more than a deadend for FedEx pkgs who have no serious partnership with USPS for accurate & timely delivery or tracking of this Smartpost bogus FedEx tracking nbr. Because FedEx online customer service is only a broken loop & nothing more & most likely this loophole was created to lose packages conveniently for the seller who’s in cahoots with FedEx to steal customer pkgs without recompense. Lesson learned to never buy from an online company that deceives customers by offering free shipping for purchasing their product, because they hid the fact their shipper is or could be shitty SmartPost to screw me over & unable to receive updated tracking thru FedEx. Smartpost gives FedEx and the USPS customers both a blackeye.
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